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stabbbbbbb

February 17th, 2007 Leave a comment Go to comments

Dealing with AT&T as a telco makes me want to stab people/objects/??(anything at all)??. After pushing random buttons to select random options in an attempt to be forced to a real human, the person I finally got transfered me to a fax machine. Now I’m talking to someone who might be the right person, and this is after being given 4 different numbers to call and being hung up on once. not including the fax machine.

Nobody is worse than AT&T at generating tickets and following up on them. Nobody.

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  1. February 18th, 2007 at 23:15 | #1

    I got a lowdown on this recently from a road warrior who was at one of my offices. AT&T has and probably always will promote from within, no matter what.

    SO guess what happened when the pay phone business went into the tanker and they had all those gods knows how many people who were only truly qualified to empty the coin banks on payphones? you guessed it, they promoted them to phone jobs in the call centers and high-cap centers.

    That was a true moment of clarity for me, in dealing with the behemoth that is at&t.

    -bp

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