Programmed responses are poo.
I was just on the phone with some chick at an insurance office.
me – “can you have Nancy call me at her earliest convenience?”
her – “absolutely. I’ll give her your phone number. would you like me to transfer you to her voicemail?”
me – “certainly.”
her – “you too.”
You too? WTF is that? Not that I expect her to put every ounce of her thought into a random phonecall, but it’d be nice if she could at least use the right programmed responses. At least wait till I say “have a good day.”
-IggDawg
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Don’t be too hard on her about that. I do it all the time accidentally. Not that I’m not paying attention, its just that I’m trying to guess what they’ll say and reply to it. But I sometimes guess wrong so I’ll end up saying “you too” as in a reply to “have a nice day”…but in reality they said “thanks for shopping here” or something similar and I end up feeling like an ass. =)
LOL! I do that too. I’m answering phones alot during the day (being that I work on a helpdesk), and I sometimes will say something in anticipation of what the other person will say. It’s a combination of A) wanting to get the hell off of the phone and B) an expectation of what the other person will say based on the routine that most other calls go through.